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Scrum Alliance Certified Team Coachâ„  (CTC)

SA_CTC_Logo-(1).jpgA Certified Team Coach works with Scrum teams, stakeholders, and management to improve performance and outcomes. Organizations employ Certified Team Coaches to provide coaching, facilitation, training, mentoring, impediment management, and leadership in support of collaboration, development consistency, and value delivery across multiple teams and departments.

Unlike a ScrumMaster®, a Certified Team Coach works across multiple teams. And unlike a Certified Enterprise Coach®, a Certified Team Coach focuses on a subset of an organization in a project or program, or across multiple teams.

This NEW certification offers a recognized credential to qualified coaches who have experience with many teams or departments and can effectively impact department, project, and program agility. 

Requirements for Scrum Alliance Certified Team Coach certification

Below is an abbreviated checklist that will help you assess your readiness to apply to become a CTC. For a complete checklist (including certification process requirements), please download the CTC Readiness Checklist.

Experience

  • I have significant hands-on experience in at least one of the roles on a Scrum Team.
  • I am an active Certified Scrum Professional® (CSP®).
  • I have coached in 2 or more organizations, departments, or programs.
  • I have coached Agile teams or roles for more than 1,000 hours in the past 2 years, not counting time as a ScrumMaster.
  • I have coached multiple interacting teams using Agile/Lean frameworks.

Knowledge

  • I have some formal or informal education about coaching.
  • I have a good working knowledge of Agile and Lean values, principles and practices.
  • I have helped individuals and teams to understand and apply Agile and Lean values, principles, and practices effectively.
  • I understand the dynamics, patterns, and development of teams.
  • I can clearly describe the difference between consulting and coaching and know when to apply each.

Professional Collaboration

  • I have joined the Candidate-CTC Google Group to meet other applicants and ask questions about the CTC program.
  • I have participated in at least 5 private or public Agile-related events and have contributed to some of these as an organizer, presenter, collaborator or facilitator.

Skills

  • I have contributed to significant improvements in self-managed Agile Teams through coaching techniques.
  • I have helped teams and groups of teams beyond the basics of Scrum theory and practice.
  • I have enabled teams to find their own solutions to business problems through the application of Agile principles.
  • I am familiar with, promote and embody the mindset of Servant Leadership.
  • I have good communication skills in my native language. 
  • I have facilitated events for groups larger than a single Scrum Team.
  • I use a rich set of facilitation, training and coaching tools and models.

Additional Study

This list of resources are useful for prospective CTC candidates as they progress from Certified Scrum Professionals (CSP®) through to a CTC certification. These resources have been broken out by the knowledge areas found on the CTC application.

Study Resources for Certified Team Coach Candidates

Find a CTC mentor.

The requirements listed here are intended to be an overview (and not a comprehensive list) to help applicants make an informed decision as to whether or not they are ready to apply. Meeting these requirements does not guarantee acceptance into the CTC program. Quality and aptitude will be reviewed in detail through the formal application process.

How do I apply?

  1. Review the CTC Requirements Checklist in its entirety. Any item that you cannot confidently check may indicate a gap to be filled before you proceed with the application process.
  2. Review the SAMPLE CTC Application and the CTC Application Instructions. Be sure to understand the depth and breadth of the information that is requested.
  3. If you feel you meet the qualifications and are ready to apply, start the application process by submitting the nonrefundable $250 application fee.
  4. You will receive access to your personal version of the online application within 2-3 business days after submitting your fee.
  5. If your application is accepted, you will be required to pay an annual $500 license fee and complete renewal requirements to maintain an active CTC certification.

When applying, be prepared to invest sufficient effort to provide a thorough and complete application. Highly invested, prepared, and proactive applicants will find the most success.

The process is divided into two parts, which are outlined in more detail on the SAMPLE CTC Application.:

Part I: Requirements qualification
Part II: Peer assessment

Applicants will receive feedback on Part I before proceeding to Part II. If an applicant requires more development before proceeding to Part II, the application may be placed on hold with feedback from the CTC Application Review Committee on identified gaps and suggestions on how to address those gaps before continuing on to Part II of the application.

The CTC Application Review Committee is the peer review arm of the Certified Team Coach application process and is comprised of the following members who volunteer their time and energy:

  • Vijay Bandaru
  • Roger Brown
  • Sabine Canditt
  • Michael de la Maza
  • John McFadyen
  • Jacky Shen
  • Cherie Silas
  • Benjamin Sommer
  • Vernon Stinebaker
  • Andrea Tomasini
  • John Miller

Learn more about the CTC certification

Do you have questions or suggestions regarding the Scrum Alliance Certified Team Coach Program? Are you looking for help in applying to become a CTC? Use the Candidate-CTC Google Group to discuss the program with existing CTCs and other candidates. All are welcome to join the group.

Visit the Conversations with CTCs web page to learn more about your CTC colleagues.

Please visit the FAQ for more information and a comparison of the CTC and CEC certifications.

If you have additional questions, please contact support@scrumalliance.org.

Already a CTC?

You may download your CTC certification logo here.

 

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