Certified Scrum Trainer® (CST®) Certification

Formal Interview Overview

Candidate Q&A (20 minutes)

  • This is an opportunity for the TAC to ask questions about the candidate’s application and course materials.  

  • For candidates that are re-interviewing, the TAC should focus a portion of the Q&A on the candidate’s process of inspecting/adapting since their last interview. 

Selection of Scrum Topic (10 minutes)

  • After the Q&A session, the candidate will be asked to leave the room while the TAC selects a Scrum topic for the candidate’s training simulation. The topic selected will be personal to the candidate and typically comes from an insight or misunderstanding uncovered during the Q&A session.   

  • Simulation topics are chosen from the current Scrum Foundations or CSM learning objectives or from the current Scrum Guide.  

  • The expectation is that a candidate should be able to train on any topic from the references listed above. To prepare, we suggest that candidates practice short timeboxed trainings with ALL possible Scrum topics. 


 

Candidate Preparation on Scrum Topic (5 minutes) 

  • The candidate will be invited back into the room to learn of the Scrum topic selected, to gather their thoughts, and to prepare for their training.  

  • The candidate may ask clarifying questions as part of this timebox. 

  • TAC members should NOT talk during this candidate preparation time

Candidate Training Simulation on Scrum Topic (20 minutes) 

  • The TAC will be taking handwritten notes during the training simulation. 

  • The TAC makes sure the candidate is aware that they are responsible for monitoring their own time. 

  • The TAC will participate as students during the training simulation.  

  • The TAC would like to see how the candidate responds in the moment, as if responding to students who have questions along the way during a presentation of a topic during a CSM course. The training simulation is intended to be impromptu and a means to evaluate and assess the candidate’s presentation, implementation/method, classroom management, and student engagement skills.  

  • Candidates are encouraged to use their own training style and to demonstrate to the TAC what the experience would be like as a student in their course.  

  • Candidates should utilize this timebox in the most constructive, advantageous way possible to allow the TAC to see their Scrum knowledge and training ability come to life.  

  • Flip charts, post-it notes, and markers will be provided in the room for a candidate’s use. Candidates should NOT bring formal training materials such as a slide deck or presentation.  

TAC Individual Evaluations and Collective Scoring (10 minutes) 

  • After completion of their training simulation timebox, the candidate will be asked to leave the room and use the time to reflect on their performance and provide a retro upon returning to the room.  

  • Each TAC member should use this time to individually evaluate the candidate’s performance against the CST Certification Standards and enter this information into the digital Candidate Scorecard. 

 

Candidate Retro (5 minutes) 

  • The candidate will share their retro with the team. The team will take notes to be used in the final scoring. 

 

TAC Final Scoring (20 minutes) 

  • After the candidate’s retro, the team should score the retro, finalize their scores and enter them into the digital Candidate Scorecard.  

  • Once the Collective Scoring is tabulated, the resulting certification decision will be shared with the team and discussed. At this time the team will also discuss a re-interview date for the candidate (if the decision is a denial), and a few strengths and areas of growth to share with the candidate.  

  • If the certification decision is a denial, a CST should be selected to accompany a Scrum Alliance staff person to share the news with the candidate.  

  • If the candidate is denied, the TAC will take thorough notes that will be used to draft the formal follow-up communication.  

 

CST Certification Decision and Feedback (10 minutes) 

  • The team will collectively celebrate an approval. 

  • The team will share constructive feedback – each team member will share a strength and an area for growth.  

  • Scrum Alliance staff will share process details regarding Approval or Denial status as well as when the candidate can reinterview.