A team’s success with Scrum depends on five values: commitment, courage, focus, openness and respect.
The Scrum Guide lists five values that all Scrum teams share: commitment, courage, focus, openness, and respect.
The Scrum value of commitment is essential for building an agile culture. Scrum teams work together as a unit. This means that Scrum and agile teams trust each other to follow through on what they say they are going to do. When team members aren’t sure how work is going, they ask. Agile teams only agree to take on tasks they believe they complete, so they are careful not to overcommit.
Great Scrum Masters Value Commitment.
Great Scrum Masters reinforce a team’s commitment when they facilitate sprint planning, protect teams from mid-sprint changes, and deflect excessive pressure from product owners.
The Scrum value of courage is critical to an agile team’s success. Scrum teams must feel safe enough to say no, to ask for help, and to try new things. Agile teams must be brave enough to question the status quo when it hampers their ability to succeed.
Great Scrum Masters help foster team courage by creating safety for team members to have difficult conversations--with one another, with the product owner, and with stakeholders. Scrum Masters are fearless about removing impediments that prevent that slow the team down. Scrum Masters also stand up to stakeholders to prevent changes or side projects during the sprint while also helping teams adapt when priorities shift between sprints.
The Scrum value of focus is one of the best skills Scrum teams can develop. Focus means that whatever Scrum teams start they finish--so agile teams are relentless about limiting the amount of work in process (limit WIP).
Great Scrum Masters encourage team focus by holding the team to their own definition of done, by encouraging full team participation at each daily scrum, and by ensuring that team members only present work that is complete at the sprint review.
Scrum teams consistently seek out new ideas and opportunities to learn. Agile teams are also honest when they need help.
Great Scrum Masters facilitate openness in daily scrums so the team is always aware of exactly how the sprint is going. Scrum Masters encourage openness in sprint reviews by ensuring that stakeholder feedback is constructive and that team members are able to hear it. Scrum Masters remind teams that learning about product shortcomings early is much less expensive and must more helpful than hearing about them late in the project, or worse, after the product is in customer’s hands. In the same way, Scrum Masters foster an open environment in sprint retrospectives so that teams can grow and develop from sprint to sprint.
Scrum team members demonstrate respect to one another, to the product owner, to stakeholders, and to the Scrum Master. Agile teams know that their strength lies in how well they collaborate, and that everyone has a distinct contribution to make toward completing the work of the sprint. They respect each other’s ideas, give each other permission to have a bad day once in a while, and recognize each other’s accomplishments.
Great Scrum Masters develop respect in their teams. They help teams listen to each other during daily scrums. They encourage teams to share their struggles and their successes. Scrum Masters also point out times of strong collaboration and facilitate conversations around new ideas.